Threat and Error Management

1. Threat briefings identify actual and potential threats. For each threat identified, _____________ to mitigate the threat must be made and shared with relevant personnel.

documented procedures a strategy (plan) an SMS report must be filed

2. Which of the following is NOT one of 3 types of threats discussed in CRM?

Environmental Anticipated Unexpected Latent

3. An intentional non-compliance error example is: a flight-crew ______________ the necessary briefings or checklist.

shortcuts or ignores forgets to do incorrectly orders miscommunication of

4. Procedural errors refer to the _________________ in the implementing of procedure and regulations, in which the flight-crew makes an error in execution

slips, lapses, or mistakes intentional shortcuts lack of knowledge miscommunication

5. Communication errors occur when information is _____________________.

highly complex read back conveyed using standard phraseology and the ICAO alphabet incorrectly transmitted or interpreted

6. Proficiency errors are reflected in which one or more of flight-crew members lack the ________________ to complete a needed aircraft operation.

motivation knowledge crew communication intelligence

7. What is an example of a method for trapping errors?

Always find shortcuts to complicated tasks Execute checklists quickly from memory Use and follow checklists Adhere to SOP's and company approved procedures

8. What are some practices that resist errors?

Avoid compromising your limits Don't "bend" the rules Speak up when a coworker breaks the rules Exacerbate the error

9. Which of the following does NOT resolve an error?

Correct mistakes promptly If time permits: stop and gather the facts to increase situational awareness Continue with unstable approaches where you can Admit that an error was made Act on a resolution

Crew Resource Management

Completed

Threat and Error Management